Return Policy


Returns
You have 60 days from the date of your order to return your items.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We will gladly refund any products that are defective or that arrived not as described.

Gift cards non-returnable items.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@vitalbotanix.com and send your item to: 1042 E Fort Union Blvd #1007 Midvale Utah US 84047.

Shipping
To return your product, you should mail your product to: 1042 E Fort Union Blvd #1007 Midvale Utah US 84047

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.